|
|
 |
The Internet Business Standards Association exists to protect you, the online consumer, and to ensure that you are always treated honestly and fairly by Association businesses.
The IBSA was founded by an alliance of online businesses dedicated to maintaining the reputation of and the standards of service wherever and whenever business is conducted on the web.
We exist to earn your trust.
Our seal, the GOLDEN HEART, is a symbol of equitable and honest business practices all over the Internet. Its presence signifies that you are dealing with a company that meets, without fail, our strenuous guidelines covering areas such as advertising, selling practices, customer complaints resolution, issues concerning minors, just to name a few.
If you would like to review the IBSA Code of Conduct, please click here.
The Internet Business Standards Association is as dedicated to informing consumers as it is to protecting them.
If you have any questions or comments, we are always interested in learning how we can improve our service or in receiving any other feedback you may have.
If you would like to ask us a question or leave a comment, please click here.
The IBSA also has a powerful on-line complaint registration system designed to protect consumers with vigorous action and powerful consequences against offending parties.
If you are dissatisfied with the conduct of a member business - one displaying the GOLDEN SEAL emblem on their site - please let as know. We will start investigating as soon as possible.
If you have a complaint about an online business, click here.
Please talk to us. Our work requires your cooperation.
|
|
|
